SEOUL BLOOM COOKIE NOTICE

At Seoul Bloom, we respect your privacy and value the relationship we have with you.

Like many online businesses, we use cookies and similar technologies on our website, applications, platforms and other digital services to collect certain information that helps us improve your experience, understand how our website is used and enhance our products, services and advertising.

The cookies used by Seoul Bloom help our Website function properly and allow us to understand which content, products and advertisements may be most useful and relevant to our visitors.

Please take a moment to familiarise yourself with our Cookie Notice.

If you have any questions regarding our use of cookies or Personal Data, please contact us at:

Email: help@seoulbloom.in
Phone: +9909929335

You may also contact us through the Contact Us section of our Website or refer to our Privacy Notice for further information about how we collect, use and protect Personal Data.

1. WHAT ARE COOKIES?

Cookies, pixel tags and similar technologies, collectively referred to in this Notice as “Cookies”, are small files or pieces of information that may be stored on or accessed through an internet-enabled device, such as:

Desktop computer;
Laptop;
Smartphone;
Tablet; or
Other internet-enabled device.

Cookies may be placed on your device when you visit a website and may subsequently be recognised by the same website or by another authorised service.

Cookies perform many useful functions, including:

Remembering your preferences;
Keeping products in your shopping cart;
Maintaining login sessions;
Improving website performance;
Understanding how visitors use our Website;
Personalising your online experience;
Measuring advertising performance; and
Helping us improve our products and services.

Different types of Cookies may operate in different ways and for different periods of time.

2. WHO IS COLLECTING INFORMATION THROUGH COOKIES?

Personal Data collected through Cookies and other tracking technologies used on Seoul Bloom's Website may be controlled by Seoul Bloom, acting as the relevant Data Fiduciary/Data Controller under applicable law.

This Cookie Notice applies to websites, applications, branded pages, advertisements and other digital services operated by or on behalf of Seoul Bloom.

It may also apply when you interact with Seoul Bloom through Third-Party platforms such as:

Facebook;
Instagram;
YouTube;
Pinterest;
Google; and
Other advertising or social media platforms.

Third-Party platforms may also independently collect information through their own Cookies and technologies.

Their use of such information is governed by their respective privacy and cookie policies.

3. YOUR COOKIE CHOICES

Where required by applicable law, we will seek your Consent before using Cookies that are not strictly necessary for the operation of our Website.

You may be provided with options to accept, reject or manage certain categories of Cookies through a cookie consent banner or preference management tool.

You can also control Cookies through your browser settings.

If you disable certain Cookies, some portions of the Website may not function correctly or certain features may become unavailable.

For further information about how Seoul Bloom processes Personal Data collected through Cookies, please review our Privacy Notice.

4. WHY DO WE USE COOKIES?

We may use Cookies for several purposes.

4.1 Website Functionality

Cookies help make the Seoul Bloom Website easier to use and allow essential features to function properly.

For example, Cookies may help us:

Keep products in your shopping cart;
Remember information entered during checkout;
Maintain your session;
Remember your preferences; and
Navigate between different pages.

4.2 Personalised Experience

Cookies may enable us to remember your preferences and provide a more personalised experience.

This may include remembering:

Language preferences;
Location or region;
Recently viewed products;
Product interests;
Login information where permitted; and
Website preferences.

4.3 Website Analytics

Cookies help us understand how visitors interact with our Website.

For example, we may analyse:

Pages visited;
Products viewed;
Time spent on pages;
Navigation paths;
Traffic sources;
Device types;
Website errors; and
General interaction patterns.

We may use this information to improve the structure, functionality and performance of the Website.

4.4 Advertising

Where permitted and, where required, with your Consent, Cookies may be used to understand your interests and provide advertising that may be more relevant to you.

For example, if you frequently view products relating to acne care, pigmentation, hydration or sun protection, advertising technologies may help us display products or promotions that are more relevant to those interests.

Cookies may also help us limit how frequently you see a particular advertisement.

4.5 Advertising Performance

Cookies may help us understand whether our advertisements are effective.

For example, we may use Cookies to determine whether a person who clicked a Seoul Bloom advertisement later:

Visited our Website;
Viewed a product;
Added a product to their cart; or
Completed a purchase.

This enables us to measure and improve our advertising campaigns.

4.6 Emails and Newsletters

Where supported by the technology we use and permitted by applicable law, we may use tracking technologies in promotional emails or newsletters.

These technologies may help us understand whether an email has been:

Delivered;
Opened; or
Clicked.

We may use this information to improve our communications and understand what content may be relevant to our customers.

4.7 Aggregated Statistics

We may use Cookies to create anonymous or aggregated statistics regarding Website usage.

Such information may help us:

Understand customer behaviour;
Improve Website design;
Improve Website performance;
Improve products and services; and
Measure marketing effectiveness.

5. HOW CAN I CONTROL OR DELETE COOKIES?

You have several options for managing Cookies.

You may:

Withdraw your Consent where applicable;
Change your cookie preferences through our Website, where available;
Disable certain Seoul Bloom Cookies using your browser settings;
Disable Third-Party Cookies through your browser settings;
Delete Cookies already stored on your device; or
Use authorised browser extensions or privacy tools to manage Cookies.

6. CONTROL THROUGH YOUR BROWSER SETTINGS

Most internet browsers are initially configured to automatically accept Cookies.

If you do not want websites to store Cookies on your device, you may adjust your browser settings.

Depending on your browser, you may be able to:

Receive a warning before Cookies are stored;
Block all Cookies;
Block Third-Party Cookies;
Delete previously stored Cookies;
Allow Cookies only from selected websites; or
Control individual Cookie categories.

Please note that blocking or deleting certain Cookies may affect your experience on the Seoul Bloom Website.

For example:

Your shopping cart may not function correctly;
Your preferences may not be remembered;
Certain Website areas may become unavailable;
You may need to sign in repeatedly; or
Personalised content may not be available.

If you use multiple devices, such as a computer, smartphone and tablet, you may need to separately configure the browser settings on each device.

7. BROWSER COOKIE SETTINGS

Cookie management procedures vary by browser.

You can generally find cookie controls through the privacy or security section of your browser settings.

Common browsers include:

Google Chrome
Mozilla Firefox
Microsoft Edge
Safari
Opera

Please refer to the official help documentation provided by your browser provider for current instructions on managing Cookies.

You may also use reputable privacy tools or browser extensions designed to help identify and manage Cookies and tracking technologies.

8. WHAT TYPES OF COOKIES DO WE USE?

Cookies used on the Seoul Bloom Website may generally fall into the following categories:

Necessary Cookies
Performance and Analytics Cookies
Functionality Cookies
Targeting and Advertising Cookies
Third-Party Cookies

9. NECESSARY COOKIES

Necessary Cookies are essential for the Website to operate correctly.

These Cookies enable core Website functions and may be required for services requested by you.

For example, Necessary Cookies may be used to:

Keep products in your shopping cart;
Navigate through Website pages;
Complete checkout;
Maintain your session;
Remember information entered during the same session;
Maintain Website security;
Prevent fraudulent activity; and
Support payment and transaction functionality.

Do Necessary Cookies collect Personal Data?

Necessary Cookies may process certain technical information required to provide Website functionality.

They are generally not used to create advertising profiles.

Because these Cookies are necessary for certain Website functions, disabling them may prevent some parts of the Website from working correctly.

10. PERFORMANCE AND ANALYTICS COOKIES

Performance and Analytics Cookies help us understand how visitors use the Seoul Bloom Website.

These Cookies may collect information including:

Pages visited;
Time spent on Website pages;
Website traffic;
Navigation paths;
Referral sources;
Errors encountered;
Products viewed;
Website loading performance; and
General Website interactions.

We use this information to understand Website performance and improve the customer experience.

Do Performance Cookies identify me?

Where possible, information collected through Performance and Analytics Cookies may be aggregated or anonymised.

However, depending on the analytics technology used, identifiers such as Device IDs, Cookie IDs or IP Addresses may be processed.

Where required under applicable law, these Cookies will be used subject to appropriate Consent.

11. FUNCTIONALITY COOKIES

Functionality Cookies allow the Website to remember certain choices you make and provide enhanced features.

These Cookies may remember:

Username or account information where appropriate;
Language preferences;
Region;
Products previously viewed;
Website settings;
Display preferences;
Saved preferences; and
Other customisations.

These Cookies enable a more personalised Website experience.

Do Functionality Cookies collect Personal Data?

Information collected through Functionality Cookies may include Personal Data or information associated with you where you have voluntarily provided such information.

If these Cookies are disabled, certain Website features or personalised functionality may not work correctly.

12. TARGETING AND ADVERTISING COOKIES

Targeting or Advertising Cookies are used to provide advertisements and marketing content that may be relevant to your interests.

They may also be used to:

Create advertising audiences;
Personalise advertising;
Measure campaign effectiveness;
Prevent excessive repetition of advertisements;
Understand advertising interactions;
Measure conversions; and
Understand whether advertisements result in purchases.

These Cookies may remember that you visited Seoul Bloom's Website and this information may be shared with authorised advertising and marketing partners.

Do Advertising Cookies collect Personal Data?

Advertising Cookies may use identifiers such as:

Device ID;
Cookie ID;
IP Address;
Advertising ID; or
Similar online identifiers.

Accordingly, these Cookies may involve processing of Personal Data.

Where required by applicable law, we will seek Consent before placing or accessing non-essential Advertising Cookies.

13. THIRD-PARTY COOKIES

Certain services used by the Seoul Bloom Website may involve Cookies placed by independent Third-Parties.

These may include service providers relating to:

Advertising;
Analytics;
Social media;
Video hosting;
Payment processing;
Customer support;
Website functionality; and
Marketing.

For example, depending on the services currently integrated with our Website, Third-Party technologies may be provided by platforms such as:

Google;
Meta/Facebook;
Instagram;
YouTube; or
Other analytics and advertising service providers.

These providers may place their own Cookies on your device or process information obtained through their technologies.

Such Third-Parties may use the information according to their own privacy and cookie policies.

Seoul Bloom does not independently control how Third-Parties process information where they act as independent Data Controllers/Data Fiduciaries.

Do Third-Party Cookies collect Personal Data?

Depending on the particular Third-Party technology, these Cookies may process Personal Data such as:

IP Address;
Device ID;
Cookie ID;
Advertising identifiers;
Browsing information; or
Interaction information.

You should review the relevant Third-Party's privacy and cookie policies for further information.

14. SOCIAL MEDIA COOKIES

The Seoul Bloom Website may include functionality linked to social media platforms, such as buttons, embedded content, videos or links.

These platforms may use Cookies to recognise your device or understand your interaction with their services.

Such processing is controlled by the relevant social media platform and is subject to its own privacy and cookie policies.

15. COOKIE DURATION

Cookies may remain on your device for different periods depending on their purpose.

We generally use two broad categories:

Session Cookies

Session Cookies are temporary.

They normally remain active only while you are using the Website and are typically deleted when you close your browser or end your browsing session.

Persistent Cookies

Persistent Cookies remain stored on your device after you close your browser.

They may remain until:

Their specified expiration date;
You manually delete them;
Your browser automatically deletes them; or
They are removed or replaced by the relevant service provider.

The exact duration depends on the specific Cookie, its purpose and your browser settings.

16. COOKIE CONSENT

Where required under applicable law, Seoul Bloom may display a Cookie consent banner when you first access the Website.

The banner may allow you to:

Accept all Cookies;
Reject non-essential Cookies;
Select preferred Cookie categories; or
Change your Cookie preferences.

Strictly Necessary Cookies may operate without optional Cookie Consent where they are required to provide services specifically requested by you or otherwise permitted under applicable law.

You may change your Cookie preferences later where an appropriate Cookie preference management feature is available.

17. PERSONAL DATA AND COOKIES

Certain Cookies may collect or generate information that qualifies as Personal Data.

Where this occurs, Seoul Bloom will process such information in accordance with our Privacy Notice and applicable data protection law.

Our Privacy Notice provides further information concerning:

What Personal Data we collect;
Why we collect it;
How we use it;
Who we share it with;
How long we retain it;
How we protect it; and
Your rights regarding your Personal Data.

18. CHANGES TO THIS COOKIE NOTICE

We may periodically update this Cookie Notice to reflect:

Changes in applicable laws or regulations;
Changes to our Website;
Changes to technologies we use;
Changes in advertising or analytics services;
Changes to our products and services;
Changes in our Personal Data processing practices; or
Customer feedback.

When changes are made, the revised Cookie Notice will be posted on our Website and the “Last Updated” date will be updated.

Where required by applicable law, we may provide additional notice or obtain updated Consent for material changes.

We encourage you to review this Cookie Notice periodically.

19. CONTACT US

If you have questions, concerns or requests regarding our use of Cookies or processing of Personal Data, please contact:

Seoul Bloom